Wednesday, August 31, 2011

Time to follow up with clients

We made it through a hurricane over the weekend and as far as I can see we actually fared well.  We did have a lot of power outages and trees down and there was some damage to homes and businesses.  In general though I know it could have been a lot worse.  With all the news coverage before the storm predicting the worst hurricane in years and years, we need to be thankful it only did the damage that it did.

Now as great real estate agents we all need to get on the phone or out in the community and see what we can do for our past clients.  In a lot of cases we may be the only people our clients know with connections into the business which they might need to do the repairs. Construction, insurance, yard work, fence building etc. As agents we should have many contacts that our clients will find useful, there is no better time than now to contact past clients to see how we can be of help.

As we all know prospecting and calling our sphere is one of those tedious activities which we always put off, well we have a GREAT reason to be on the phone contacting our sphere right now.  Our clients need us even if they don't know it themselves.  We might have clients out there who are still without power and who can not get hold of us.  Go see them, contact them and see what they need. I can assure you that they need a friend, and there is no better feeling than knowing there are people out there who care.

While you are doing this as an act of kindness and caring, I can assure you it will go a long long way in the long run.  Your clients will remember how you helped them when it comes time for them to make a move sometime down the road.  Keeping clients for life is the name of the game in real estate.  In order to do this you must show how much you care.  You know what they say, " people don't care what you know until they know how much you care."  Now is the time for caring on our parts.

Be there for you customers, show them you care and you will be rewarded down the line when it is time for them to show you how much they care!

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